Hi,
I need to deactivate offline but can't generate the deactivation certificate because I get an error message that says I have to validate my deactivation authorization against the authorization in my SDL account. But I don't know how to do that and I'm up against a deadline.
Help please.
Chris Barella We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0017844.
Lucian Botezatu | RWS Group
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