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Hello, when attempting to deactivate the Freelance Plus license, we encounter Error 653. We tried offline deactivation without success, and the Reset License option is not available. Could you please help?
Thank you!
Hello, when attempting to deactivate the Freelance Plus license, we encounter Error 653. We tried offline deactivation without success, and the Reset License option is not available. Could you please help?
Thank you!
Damir Pavuna We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0018216.
Anca Stoian | RWS Group
Damir Pavuna We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0018216.
Anca Stoian | RWS Group