Hi, I have problems deactivating Studio 2019 from my old laptop (in order to install it on my new device). I followed the deactivation procedure (both online and offline), and also tried resetting the license. In all three cases an error message appeared. Can someone help? Thanks.
Tanya Loringett We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0018266.
Tanya Loringett We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0018266.
Translate
