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I need to deactivate my Trados Studio 2017 license, and I don't have access to the computer where it's installed. I tried to deactivate it offline, but I get an error message. Can someone help?
I need to deactivate my Trados Studio 2017 license, and I don't have access to the computer where it's installed. I tried to deactivate it offline, but I get an error message. Can someone help?
Hello Astrid Nordentoft
Please try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you,
Sorin
Hello Astrid Nordentoft
Please try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you,
Sorin
Thanks, that worked, the license now appears as deactivated.