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Hi, I had a problem with my laptop and had to reinstall Windows 11, but I couldn't deactivate the licence for Trados 2024 before doing so. Now I can't enter my activation code. How can I do this? Thank you
Hi, I had a problem with my laptop and had to reinstall Windows 11, but I couldn't deactivate the licence for Trados 2024 before doing so. Now I can't enter my activation code. How can I do this? Thank you
Hi Antonella,
You can reset the license from your RWS account - Licenses - Reset license button:
Since you have a Plus license, you can reset both activations of the one you know needs to be reset.
Please let me know how this goes.
Kindest regards,
Anca
Anca Stoian | RWS Group
Hi Anca,
Thank you very much for your prompt reply.
The procedure you suggested worked.
Have a good evening,
Antonella
Hi Antonella,
I am glad to hear all went well! Have a good evening too!
Anca
Anca Stoian | RWS Group