uninstall Trados Studio 2022 SR2

Question

Hello, 
 I am a freelance translator, last week I transfered Trados Studio 2022 RS2 from my old PC to a new one, however I faced some problems after installation, so I decided to unistall all of it and install it anew. Unfortunately I got this message: "An error occurred and the program was aborted. You can try running the program again but if the same problem repeats, please generate a debug log and contact tech support." I contacted support in the Czech Republic. People from Trados - Czech Republic tried to help me, but without success. I am not able to unistall the program not matter what I do. 
 Can you please help me?

Ana Sabo · Answer

Jana Vaculčiaková We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0019395.

Ana Sabo | RWS Group

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Trados Portfolio > 2. Licensing and Installation

uninstall Trados Studio 2022 SR2