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Hello,
I've got a new computer and have already uninstalled Trados from the old one. However, my activation code does not work in the new computer. Can you deactivate it in my old computer so that I can activate it in the new one?
Regards,
Maite
Hello,
I've got a new computer and have already uninstalled Trados from the old one. However, my activation code does not work in the new computer. Can you deactivate it in my old computer so that I can activate it in the new one?
Regards,
Maite
If you have access to the old computer, you can deactivate your license from Help - Product activation. If that fails, you can try resetting it (Reset License) from your RWS account, Products and Plans - Licenses: https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
After deactivation please wait for 30 minutes, then activate the license on your new computer.
Kind regards,
Elisa Maxim | RWS Group
___________
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
If you have access to the old computer, you can deactivate your license from Help - Product activation. If that fails, you can try resetting it (Reset License) from your RWS account, Products and Plans - Licenses: https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
After deactivation please wait for 30 minutes, then activate the license on your new computer.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub