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I opened my Trados as usual and instead of the usual working screen, a message appeared saying my Studio 2017 Freelance license is expired even though my license has no expiry date. Please advise as to what I should do to reactivate.
I opened my Trados as usual and instead of the usual working screen, a message appeared saying my Studio 2017 Freelance license is expired even though my license has no expiry date. Please advise as to what I should do to reactivate.
Hi Ana Sabo ,
I've exactly the same problem. I followed the video as well, but received the same message as Joanne. Can you log a support case for me as well?
Thank you!
-Geertje
Have you tried clicking on Reset license? For details please see https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
If you already tried that, please create a separate post so that we can submit a case with our technical team for you.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Have you tried clicking on Reset license? For details please see https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
If you already tried that, please create a separate post so that we can submit a case with our technical team for you.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub