Bonjour,

à la suite d’une coupure d’électricité en pleine traduction, le lancement successif de Trados a produit l’erreur suivante :

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<SDLErrorDetails time="08/08/2025 18:39:29">

<ErrorMessage>L'input non è una stringa Base 64 valida poiché contiene un carattere non Base 64, più di due caratteri di riempimento oppure un carattere non corretto tra i caratteri di riempimento. </ErrorMessage>

<Exception>

<Type>System.FormatException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>

<HelpLink/>

<Source>mscorlib</Source>

<HResult>-2146233033</HResult>

<StackTrace>

<![CDATA[ in System.Convert.FromBase64_Decode(Char* startInputPtr, Int32 inputLength, Byte* startDestPtr, Int32 destLength) in System.Convert.FromBase64CharPtr(Char* inputPtr, Int32 inputLength) in System.Convert.FromBase64String(String s) in Sdl.Core.Cryptography.SymmetricCryptographer.Decrypt(String encryptedText) in Sdl.TranslationStudio.LanguageCloud.Subscription.Encrypter.Decrypt(String encryptedText) in Sdl.TranslationStudio.LanguageCloud.Subscription.EncryptedSubscriptionDataFileRepository.ReadContent() in Sdl.TranslationStudio.LanguageCloud.Subscription.SubscriptionLicense.LoadSubscriptionFromLocalStore() in Sdl.TranslationStudio.LanguageCloud.Subscription.SubscriptionLicense.IsSubscriptionLicenseInvalid() in Sdl.Desktop.Platform.Licensing.LicensingService.ShouldShowLicenseManager() in Sdl.Desktop.Platform.Licensing.LicensingService.StartupLicenseCheck() in Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IPluginLoaderService pluginLoaderService, ICommandLineParsingService commandLineParsingService, IUserSettingsService userSettingsService, IEnumerable`1 startUpActions, ILicensingService licensingService) in Sdl.TranslationStudio.Application.Launcher.RunApplication() ]]>

</StackTrace>

</Exception>

<Environment>

<ProductName>Trados Studio</ProductName>

<ProductVersion>Studio17</ProductVersion>

<EntryAssemblyFileVersion>17.2.12.19268</EntryAssemblyFileVersion>

<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>

<ServicePack>NULL</ServicePack>

<OperatingSystemLanguage>1040</OperatingSystemLanguage>

<CodePage>1252</CodePage>

<LoggedOnUser>ES2710G\Utente</LoggedOnUser>

<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>

<ComputerName>ES2710G</ComputerName>

<ConnectedToNetwork>True</ConnectedToNetwork>

<PhysicalMemory>4109116 MB</PhysicalMemory>

</Environment>

</SDLErrorDetails>

Après La réinstallation totale de Trados, l’erreur persiste.

Que peut-on faire ?

En vous remerciant par avance.

Cordialement

Robert di Landro