I encountered an issue during the activation process of SDL Trados.
When I try to activate the software, I receive the following error message:
Activation failed. Cannot connect to the activation server. Please check the activation server address in the provider settings. – The remote server returned an error: (403) Forbidden.
I also attempted an offline activation, but it could not be completed due to an instance issue.
Could anyone please advise on how to resolve this issue?
Fang-Yi Huang We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0020888.
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Fang-Yi Huang We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0020888.
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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