How to work on GS projects on Trados online editor (on my browser)

Question

Hello, 
 I am going to be away from my desktop computer for one week, and need to switch to using Trados on my laptop. 
 I cannot reset my license as I have already done it three times, and I don't want to have to ask support to reset it every time I have to switch machines. I know that it's not possible to upgrade to a Freelance Plus license anymore, since the cloud replaces it. 
 BUT, I cannot seem to find any of my GroupShare projects on the browser version of Trados! Am I missing something? 
 
 Thank you so much in advance for your help. 
 
 Best, 
 
 Ma&eacute;

Elisa Maxim · Answer

Hi Maé Bouisse 
 Unfortunately, one of the limitations of the cloud version is that you cannot work on Groupshare projects with it. I will open a case for resetting the license. You can reset it from your RWS account up to 3 times per year. So, after some time you will be able to reset the license yourself again. 
 Kind regards,

Elisa Maxim · Answer

Maé Bouisse We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0021369.

Elisa Maxim | RWS Group

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Trados Portfolio > 2. Licensing and Installation

How to work on GS projects on Trados online editor (on my browser)