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My Notebook was formatted and I tried to reinstall my SDL license in it again, but my activation code is not recognized. (there is an error).
Please, could you help me out?
Best regards,
Carolina Valencia
My Notebook was formatted and I tried to reinstall my SDL license in it again, but my activation code is not recognized. (there is an error).
Please, could you help me out?
Best regards,
Carolina Valencia
Hello Carolina Valencia
Your license is available for activation. For 2019 version try to activate your license offline as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039784
In case you have Windows 11 installed follow these steps before activating the license: In Windows search bar type "Device Manager" and open it and then go to: Network Adapters - Action - Add Legacy Hardware - Install the hardware that I manually select from a list - Network adapters - Choose a network adapter (Microsoft > Microsoft KM -Test).
Thank you,
Sorin
Hello Carolina Valencia
Your license is available for activation. For 2019 version try to activate your license offline as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039784
In case you have Windows 11 installed follow these steps before activating the license: In Windows search bar type "Device Manager" and open it and then go to: Network Adapters - Action - Add Legacy Hardware - Install the hardware that I manually select from a list - Network adapters - Choose a network adapter (Microsoft > Microsoft KM -Test).
Thank you,
Sorin