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Cannot deactivate or reset Trados license through RWS account

Xin Wang

Hi, since I cannot deactivate or reset Trados license through normal process, I'm wondering if you can help reset below Trados Studio 2022 Professional license so that other users can log in?

xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

Thank you.
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