I have a valid Studio 2019 licence, but I have had numerous problems with Windows and have had to reinstall several times. Now I have exceded the number of licence resets for Studio 2019, and although I have followed all the steps to deactivate my licence offline, I get an error. Please help. Thanks
Jennifer Gray
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0022013.
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0022013.
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