Translate
My old computer was formatted and I couldn’t deactivate Trados Studio. Could you please reset my license so I can activate it on my new laptop?
My old computer was formatted and I couldn’t deactivate Trados Studio. Could you please reset my license so I can activate it on my new laptop?
Hello hyo kim
Your license is already reset and available for activation.
Please try to activate your license offline as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039784
In case you have Windows 11 installed follow these steps before activating the license: In Windows search bar type "Device Manager" and open it and then go to: Network Adapters - Action - Add Legacy Hardware - Install the hardware that I manually select from a list - Network adapters - Choose a network adapter (Microsoft > Microsoft KM -Test).
Thank you,
Sorin
Hello hyo kim
Your license is already reset and available for activation.
Please try to activate your license offline as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039784
In case you have Windows 11 installed follow these steps before activating the license: In Windows search bar type "Device Manager" and open it and then go to: Network Adapters - Action - Add Legacy Hardware - Install the hardware that I manually select from a list - Network adapters - Choose a network adapter (Microsoft > Microsoft KM -Test).
Thank you,
Sorin