Hi threre,
When I attempt to reset the license, the following message is displayed. Could you please advise me on how to resolve this issue?
You can reset the license up to three times within 12 months. It seems that you have reached this limit, so the option to reset the license is no longer available. If you are experiencing issues with your license and need further assistance, please click here to submit a request to our support team.
Thank you for your help :)
Unfortunately, Trados 2009 is no longer supported at all and this includes licensing. If you lose the ability to use the license you already have on your computer then you won't be able to reset it any more. Moving to a new computer will not be possible: https://gateway.sdl.com/apex/communityknowledge?articleName=000007331.
Kind regards,
Ana
Ana Sabo | RWS Group
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Hi Ana
Thank you
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