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I bought a new laptop and moved my extra activation license from my old laptop to the new one over a month ago. After a month, I got a License expired message. I was sent instructions to reset my license, which I did. I then used the activation code to activate it but I received an Activation failed message saying "The request was aborted. Could not create SSL/TLS secure channel." I then tried to activate offline, but also got an activation failed message saying the lock is invalid. Now my account shows that the regular license and the extra license are both in use, which is not the case. Can you please indicate how I can solve this issue? Thank you.
