My pc has been reinstalled - and I need to reset the 'old' installation in order for me to reinstall on the upgraded pc. However, when logging in and viewing my license I dont se a 'Reset License' link in my account. So how do I reset the license on the non-existing pc enviroment?
Best,
Lis
Lis Øllgaard We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0023655.
Ana Sabo | RWS Group
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