I have installed my Studio 2015 on a new computer, successfully entered the activation code for licence, but Studio won´t run and it reports that I may need to reinstall the software. What can be done?
Thank you!
Katerina

I have installed my Studio 2015 on a new computer, successfully entered the activation code for licence, but Studio won´t run and it reports that I may need to reinstall the software. What can be done?
Thank you!
Katerina
Katerina Cizkova We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0024319.
Katerina Cizkova We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0024319.