Hi Team, I am a regular Trados user and cannot reactivate my licence on a new computer. My first computer broke down two months ago, so I’d like to reinstall Trados on a second computer. I reset the license more than half an hour ago, but to no avail.

Screenshot showing the SDL Trados Studio 2019 Freelance Plus license details, with 1 user in use, 0 available activations, and activation date of 06-06-2020. No expiration date listed.

hidden activation code and e-mail address for confidentiality reasons
[edited by: Elisa Maxim at 1:48 PM (GMT 1) on 8 Sep 2025]

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0 Sorin Perta 3 hours ago

Hello Grégory BARDIN

Please try to activate your license offline as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039784

Thank you,
Sorin
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0 Sorin Perta 3 hours ago

Hello Grégory BARDIN

Please try to activate your license offline as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039784

Thank you,
Sorin
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0 Grégory BARDIN 1 hour ago in reply to Sorin Perta

It worked. Thank you very much, Sorin!
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Trados Portfolio > 2. Licensing and Installation

Hi Team, I am a regular Trados user and cannot reactivate my licence on a new computer. My first computer broke down two months ago, so I’d like to reinstall Trados on a second computer. I reset the license more than half an hour ago, but to no avail.