Trados 2017. On opening today, it says 'License Expired'.
Unable to activate with code. Says 'Activation Failed ... (403) Forbidden.
Then tried to activate on the site. No success.
Then tried to deactivate on site, no success.
Then had option to reset licence. No success.
No help available from Trados.
And this is not the first time this has occurred.
John Herring We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0024713.
Ana Sabo | RWS Group
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