Problem with the activating licence key

Question

Hello! 
 I am having some problems activating my Trados license. I am a university student, and my professor gave me an activation key for my course. But when the email arrived, I clicked on the &ldquo;Accept invitation&rdquo; button, logged into my account, and saw this error (see first screenshot). And in Trados itself, it says &ldquo;Your subscription has expired&rdquo; (see second screenshot). 
 I would be very grateful for your help.

Sorin Perta · Answer

Daria Holumbovska We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0024886.

Trados Portfolio > 2. Licensing and Installation

Problem with the activating licence key