Hi Cesar,

You have a Trados Studio Professional 2024 Network license, please check these article, and make sure you have installed first License Server Manager:

https://gateway.rws.com/csm?sys_kb_id=6998eaec1b8b9a50772c0dcad34bcb82&id=kb_article_view&sysparm_rank=1&sysparm_tsqueryId=3aee0131834036dc15c56180deaad33c

https://gateway.rws.com/csm?sys_kb_id=9acd66e01b0f9a50772c0dcad34bcb07&id=kb_article_view&sysparm_rank=4&sysparm_tsqueryId=e25e0179830036dc15c56180deaad30d

Kind regards,

Anca

Hi Anca,

The point is that I have already 2 licenses of Trados Studio from 2015 in our virtual srever and they show unavailable since last Tuesday. Can you help me to reset either of them?

On the other hand, Do I need to uninstall these Trados Studio licenses to install the new 2024 one?

Regards,

Cesar

Any news?

Can anyone help me please? I have install Trados in my server and I don´t know what to do.

Regards,

Cesar

Cesar Davila Perez Hi Cesar, I had to check this, since you have 2 different editions of Network. We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0025398.

Understood, but please keep in mind that I have acquired a license which needs to be installed ASAP. Please, treat as a client.

Regards,

Cesar.