Hello,
I had to reset my license multiple times while troubleshooting a resintall of Trados 2021 on my PC after a clean Windows install (I kept receiving an error message and the license was flagged as used although my version was still not activated, but I was able to solve this using the new license server manager).
How can I restore my license resets?
Thank you!
Kind regards
Laura McQuiston We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0025612.
Elisa Maxim | RWS Group
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I submitted a case for you but please also note you have a free upgrade to Trados 2022 Freelance Plus in your account, so you also have the option of processing it and using Trados 2022.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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