Trados Studio 2022 upgraded from Trados 2021.. ..installed and licensed today.. not opening..

Question

Trados Studio 2021 was not opening after coming back from computer repair yesterday. I upgraded to Trados Studio 2022 .. ..installed and licensed today..still not opening.. It suddenly closes after popping up less than 1 sec with "Loading application modules.." when I try to open it.

Please I need urgent help. Thank you!

Sorry, .. my previous post just above needs a correction... no, I was not able to license Trados Studio 2022 . The program does not even open.

Windows taskbar showing various application icons, including Microsoft Edge, Chrome, Firefox, Excel, Word, and others, with a black background.

Sorry, ..correction again (too stressed and tired ).. it has been licensed but not activated.. did not receive the activation code
[edited by: Elisabeth Berg at 7:08 PM (GMT 1) on 24 Sep 2025]

Elisa Maxim · Answer

Elisabeth Berg We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0026126.

Elisa Maxim | RWS Group

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Trados Portfolio > 2. Licensing and Installation

Trados Studio 2022 upgraded from Trados 2021.. ..installed and licensed today.. not opening..