I have uninstalled and installed Trados but did not deactivate it, I reset the licence from the RWS account but it is not deactivated on my computer although the license appears as Available in the RWS account - and I already tried to repair and to reset Trados to default state
Isabel Mendes We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0026379.
Anca Stoian | RWS Group
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