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Hello!
My old PC broke (it won't open), so I cannot deactivate my license.
When trying to deactivate the license offline, I am asked for a Deactivation Certificate that I don't have... How do I get this?
Thanks in advance!
Hello!
My old PC broke (it won't open), so I cannot deactivate my license.
When trying to deactivate the license offline, I am asked for a Deactivation Certificate that I don't have... How do I get this?
Thanks in advance!
Hello Claudia Pollok
Please try to reset the license from your RWS account as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Thank you,
Sorin
Thank you... I was scared to press "Reset License" ;)
Thank you... I was scared to press "Reset License" ;)