I tried to deactivate on my laptop but it says "An error occurred while retrieving your license. Error ID:125 Open connection settings?" What do I do? Please help.

I tried to deactivate on my laptop but it says "An error occurred while retrieving your license. Error ID:125 Open connection settings?" What do I do? Please help.
if you cannot deactivate the license, please reset it from your RWS account - Licenses tab - Reset license button:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Kind regards,
Anca
Anca Stoian | RWS Group