Trados 2024 shutting down

Question

Hi, my SDL Trados Studio 2024 is shutting down (for 2 days now) generally without any error message. 
 Note that I have tried all your solutions in vain. 
 **Step 1:** Check for Windows Updates 
 **Step 2:** Repair Trados Studio Installation 
 
 **Step 3:** Reset Trados Studio Settings 
 
 **Step 4:** Check for Conflicting Plugins 
 **Step 5:** Antivirus Interference 
 I wasted a lot of time performing all the Community's solutions, and I already missed my deadlines. 
 I highly appreciate your urgent assistance to fix this issue. 
 Thank you!

Mihaela Serban · Answer

Hi, my SDL Trados Studio 2024 is shutting down (for 2 days now) generally without any error message. 
 Note that I have tried all your solutions in vain. 
 **Step 1:** Check for Windows Updates (Window 11 Pro) 
 **Step 2:** Repair Trados Studio 2024 Installation 
 **Step 3:** Reset Trados Studio 2024 Settings 
 **Step 4:** Check for Conflicting Plugins 
 **Step 5:** Antivirus Interference 
 I wasted a lot of time performing all the Community's solutions, and I already missed my deadlines. 
 I highly appreciate your urgent assistance to fix this issue. 
 Thank you!

Elisa Maxim · Answer

Mihaela Serban We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0028679.

Elisa Maxim | RWS Group

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Trados Portfolio > 2. Licensing and Installation

Trados 2024 shutting down

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