Probability score: 0.7  

Question improvement suggestion: Provide specific error messages received during crashes to help diagnose the issue more effectively.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It sounds like you're experiencing quite a frustrating issue with Trados Studio 2024 SR1 crashing frequently. Let's go through some steps that may help stabilize your experience:

**Step 1:** **Check for Windows Updates**  

Make sure your Windows 11 Pro is fully updated. Go to Settings > Update & Security > Windows Update, and check for any pending updates. Install them and restart your computer.

**Step 2:** **Repair Trados Studio Installation**  

You can repair your installation by going to Control Panel > Programs > Programs and Features, selecting Trados Studio, and choosing the Repair option. This can help fix any corrupted files.

**Step 3:** **Verify .NET Framework Installation**  

Ensure that you have .NET Framework 4.8 installed, as it is required for Trados Studio 2024. You can check this in the Control Panel under Programs and Features.

**Step 4:** **Refresh .NET Framework**  

To refresh your .NET Framework installation, go to Control Panel > Programs > Turn Windows features on or off. Uncheck the .NET Framework 4.5 (or higher), restart your computer, then re-enable it and restart again.

**Step 5:** **Check for Corrupted Translation Memory (TM) or Termbase**  

If the crashes occur when working with specific segments, try disabling your TMs and termbases one by one in Project Settings to see if one of them is causing the issue.

**Step 6:** **Store Resources Locally**  

If your translation resources are stored on a network or cloud service, try moving them to your local machine to see if that resolves the crashing.

**Step 7:** **Reset Trados Studio to Default Settings**  

If the problem persists, consider resetting Trados Studio to its default settings. This can often resolve unexplained issues.

**Step 8:** **Review Error Messages**  

If you receive any error messages during crashes, please note them down. This information can be crucial for diagnosing the problem.

If these steps do not resolve the issue, you may want to consider reaching out to RWS Support for further assistance.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

So I checked if .NET Framework  4.8 is installed and it was not. I installed it and hope that solves the mystery. To be continued next week, after I've recovered from the stress and can take on more work.

Hi Kathryn Abbott 

As discussed yesterday in chat, we've offered to submit a case with our technical team for you when you post. Would like me to submit a case for you? if so, you will receive info on further steps from the technical team, via e-mail.

Kind regards,

Hi Kathryn Abbott 

As discussed yesterday in chat, we've offered to submit a case with our technical team for you when you post. Would like me to submit a case for you? if so, you will receive info on further steps from the technical team, via e-mail.

Kind regards,

Hi Elisa,

yes that would be fine!

Best,

Kate