Unable to activate my subscription

I have just purchased today a new subscription for Trados Freelance 2024 after my old one expired. Now I can't activate this new subscription. When I log in in Trados Studio, I get the message "Your subscription has expired". Please can you help?

Trados Studio 2024 SR1 Product Activation screen showing a subscription tab. Message in red text reads 'Your subscription has expired. To renew it or select a new package, visit your account.'



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[edited by: RWS Community AI at 1:15 PM (GMT 0) on 27 Oct 2025]
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