We have 4 Trados 2021 licenses on a license server. We are trying to deactivate 2 of them as they are not needed anymore.
When we try to do it through the license manager, we get th
e following error message:
I'm not sure how to proceed. Many thanks!
Chiara Baffelli We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0029485.
Elisa Maxim| RWS Group
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