Re-activation of Trados Studio 2024 not possible

Re-activation of Trados Studio 2024 not possible. After a fatal error of my new Windows 11 system the system was restored to an earlier state when Trados Studio 2024 has not yet been installed. Because of the system error Trados couldn't have been correctly deactivated. Today I reinstalled Trados Studio 2024 on my new PC but I could not (re-)activate the product (obviously because it has not been deactivated. I tried an offline deactivation, but this failed. Please see screenshot. Thanks for your support.

Screenshot of the RWS Account page showing the Offline Deactivation Certificate section. It includes activation date, unique activation ID, deactivation status, and deactivation authorization codes. A red error message at the bottom states 'Bei der Offline-Deaktivierung ist ein Fehler aufgetreten. Wenn weiterhin Probleme auftreten, stellen Sie bitte eine Support-Anfrage.'

  



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[edited by: RWS Community AI at 10:14 AM (GMT 0) on 30 Oct 2025]
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