Hi everyone,
I recently bought a new laptop and installed Trados Studio 2021, but I’m unable to activate my license.
It seems the license is still linked to my previous laptop.
I already reset the license via the SDL Licensing Portal,
but activation on the new laptop still fails.
In my RWS Account, the license status keeps showing “In Use: 1” even after the reset.
Has anyone experienced this before or knows how to fix it?
Any help or guidance would be greatly appreciated!
Soonjeong Yoon We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0031009.
Elisa Maxim| RWS Group
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