How long does it take until a disconnected Studio license becomes available again for activation?
I disconnected the Studio license on the old device but it still shows as "in use" on the account page.
How long does it usually take to become available for activation on the new device?
Do I have to reset it with the "Reset license" button on the account page, too?
Thanks for your feedback.
As you have an active support contract, I encourage you to submit a case with our technical team from your RWS account: https://oos.sdl.com/asp/products/ssl/account/mysupport.aspx Please make sure you are in the account 593517 in the top right.
Kind regards,
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
As you have an active support contract, I encourage you to submit a case with our technical team from your RWS account: https://oos.sdl.com/asp/products/ssl/account/mysupport.aspx Please make sure you are in the account 593517 in the top right.
Kind regards,
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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