I tried to activate my Trados Studio 2017 Freelance Plus on a new computer. As I could not deactivate it on my old computer (for some reason), I used the Reset option on the RWS account. I then installed Trados, waited for 30 minutes as advised and then entered the valid license code after opening Studio. However, online activation failed and I received the message "Could not create SSL/TLS secure channel". Any suggestions to resolve the issue?
Hi Antti Rönkkö,
What Windows are you on now?
If you have Windows 11 try the following steps:
In Windows search bar type "Device Manager" and open it and then go to: Network Adapters - Action - Add Legacy Hardware - Install the hardware that I manually select from a list - Network adapters - Choose a network adapter (Microsoft > Microsoft KM -Test).
Then try again offline activation.
Anca
Anca Stoian | RWS Group
Hi, and thank you for your reply. IWhen I open Device Manager, I only get a list of available network adapters without
the possibility to add or install any new adapters.
Please select Action and then you get the possibility to add:
Anca Stoian | RWS Group
Please select Action and then you get the possibility to add:
Anca Stoian | RWS Group
Hi, Activation completed successfully. Thank you very much for your assistance in this.
Regards,
Antti
You're welcome, Antti!
Have a good rest of the day.
Anca
Anca Stoian | RWS Group
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