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Studio 2024 does not execute anymore, impossible to repair or reinstall

Isla MONTREUIL

Hi there,

For whatever reason, Studio 2024 executable has disappeared, i.e I cannot launch the software from Windows search bar, the icon is no longer here.

However, I can still see it in the list of apps in Windows Settings, but cannot repair or deinstall, and I get the following error message, which sounds like nonsense to me:Windows settings showing a search for 'studio' with three applications listed: Solitaire & Casual Games, Trados Studio 2021 SR2, and Trados Studio 2024. A popup error message reads: 'Setup did not complete. The error is: Setup has detected a higher version of this product already installed. If you still wish to install this version, you must remove the other version first.'

I tried the workarounds provided in the KB, to no avail.

I'm just lost. All ideas or suggestions are very welcome.

Thanks a lot in advance!

Isla

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[edited by: RWS Community AI at 10:53 AM (GMT 0) on 19 Nov 2025]
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