There was no way to find it on your(my) product website.

There was no way to find it on your(my) product website.

Hello Jaesang Park ,
In case your computer crashed, or you can no longer access Trados from your old computer, please reset your license from your RWS account – Products&Plans - Licenses&Subscriptions as indicated in the article below:
Ana-Maria Matefi | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks
But, nothing worked.
Pls tell me what to do.

Hi Jaesang Park
Did you click on Reset License already?
Kind regards,
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Jaesang Park
Did you click on Reset License already?
Kind regards,
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Yes, that's right. I have clicked both of them and got nothing. I'm with Win10. Thanks