SDL Trados Studio 2019 Freelance Plus 1. Error when we're trying on Online Activation option. 2. Error when we're trying on Offline Activation option.

Trados Portfolio > 2. Licensing and Installation

Cannot activate licenses, please help?

SDL Trados Studio 2019 Freelance Plus

1. Error when we're trying on Online Activation option.
Error message stating 'Activation failed. Could not connect to the activation server. Check the activation server address in the provider settings. The remote server returned an error: (403) Forbidden.'
2. Error when we're trying on Offline Activation option.
Error message stating 'The requested service is not available: Sdl.Desktop.Platform.Services.ITelemetryService.' with options for Knowledge Base and Community links.

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[edited by: RWS Community AI at 10:27 AM (GMT 0) on 1 Dec 2025]

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