Hi! I cannot deactivate Trados 2021 online or offline. The process has been initiated, but I get the following error message:
An error has occurred with your offline-deactivation. If you continue to have problems, please Please log a support request.
Could you please help? Thanks! Elena
Elena Premoli We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0033085.
Ana-Maria Matefi | RWS Group
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