Translate
My software is not responding, so I need to uninstall it and install it all over again.
Can I just do that without deactivating the license? I can't even open it to deactivate.
RWS Community
My software is not responding, so I need to uninstall it and install it all over again.
Can I just do that without deactivating the license? I can't even open it to deactivate.
I would suggest to first follow the troubleshooting in this article from the Knowledge base:
They advise a repair for Trados among other things to verify in your computer.
Uninstalling may not solve the issue actually.
Also, kindly stick to one post on the forum - so we can follow the issues you may have and post about and to be able to advise accordingly with all the information in one post, making more posts won't solve them faster.
Kind regards,
Anca
Anca Stoian | RWS Group
