I need to deactivate 1 license Trados Studio 2021 Professional, I have tried to do it offline but I can't, and error appear (see below), can you help me deactivate one of the 2 licenses I have? I cannot access to the PC where it was installed

Error message in Spanish stating an issue occurred with offline deactivation. Includes a link to register a support request.

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[edited by: RWS Community AI at 9:22 AM (GMT 0) on 9 Dec 2025]

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Trados Portfolio > 2. Licensing and Installation