I deactivated our Trados 2022 license in order to use it on another PC but when I tried to activate it on this other PC, it says it is not available.
I also went to our RWS account and it also says that the license is not available there, so I cannot deactivate it. Any suggestions?
Ervins Francs We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0033926.
Paul Filkin | RWS Group
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