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Term base access denied

Christian Estrada

I have an issue accessing my term bases. My student subscription expired and a few weeks passed before I could reactivate the account. After the reactivation I started getting a message that said that I can't access my term bases. Screenshot of Trados Studio showing translation results for 'Centro de Estudios Folkloricos' with term recognition and termbase viewer. A warning message states insufficient entitlements.

I get this message on the desktop app of Trados Studio and also on the cloud version of Trados...

Screenshot of Trados cloud interface with a warning message stating 'You do not have sufficient entitlements available to perform this action. Please contact the administrator of the account.'

This happens with all my term bases not just the one for my current project. It happens with new projects as well. I'm a bit lost honestly and would like to know if there is a way for me to access and edit my terms. 

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[edited by: RWS Community AI at 5:12 PM (GMT 0) on 9 Dec 2025]
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