I want to install licenses on a new computer.
Can you deactivate 2 licenses available so that I can install again? Thank you.

I want to install licenses on a new computer.
Can you deactivate 2 licenses available so that I can install again? Thank you.

Hello Yoon Choi ,
In case your computer crashed, or you can no longer access Trados from your old computer, please reset your license from your RWS account – Products&Plans - Licenses&Subscriptions as indicated in the article below:
Please note you need to wait 30 minutes before you can activate it on your new PC. If you no longer can reset the license by yourself, please let us know.
Ana-Maria Matefi | RWS Group
_____
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Yoon Choi ,
In case your computer crashed, or you can no longer access Trados from your old computer, please reset your license from your RWS account – Products&Plans - Licenses&Subscriptions as indicated in the article below:
Please note you need to wait 30 minutes before you can activate it on your new PC. If you no longer can reset the license by yourself, please let us know.
Ana-Maria Matefi | RWS Group
_____
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub