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I do not see any section I can raise inquries to RWS either. What should I do?
RWS Community
I do not see any section I can raise inquries to RWS either. What should I do?
If you have a support contract you can create a ticket here - https://gateway.rws.com/
If you don't then you explain the problem in here (if it's a licensing or installation issue) and we can convert it into a ticket on your behalf.
You said:
I do not see 'reset license' button for my Trados 2021 anymore
Can you explain what you are seeing that is different this:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
NOTE: DO NOT PASTE ACTIVATION CODES IN HERE
Paul Filkin | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
So I have no access to the computers I have activated my license and now I want to activate it on other computers.
Could you deactivate and let me get the available licenses? Thank you.
Hi Yoon Choi
Both activation fulfilments are available to use - so just process with the activation of the software if you have installed it.
Kind regards,
Anca
Anca Stoian | RWS Group
