Trados Portfolio > 2. Licensing and Installation

Activation code won't work. Reset activation code won't work. Offlne deactivation won't work.

After my old laptop suddenly died, I bought a new one, but I can't seem to activate my SDL Trados Studio 2019 SR2 license on the new one.

I have tried various alternative procedures, but I keep getting error messages.

I don't think this is normal. I need someone to help me because nothing I can do by myself has worked, nothing is intuitive, and the whole situation is extremely stressful, unfortunately.

Error message in Italian stating activation failed due to inability to connect to the activation server, with error code 403.

Options for resetting the activation code or using alternative activation methods.

Browser error in Italian stating the page feedback.sdl.com is unreachable due to a timeout, with suggestions to check connection or proxy and firewall.

License usage summary showing 1 user, 1 license in use, 0 available licenses, and a link for extra activations.

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[edited by: RWS Community AI at 9:52 AM (GMT 0) on 3 Jan 2026]

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