Upon opening it, Studio 2022 SR2 says 'License expired'. I have a perpetual license. I cannot reactivate it or delete and reinstall. Need help.

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[edited by: RWS Community AI at 9:35 AM (GMT 0) on 8 Jan 2026]

Upon opening it, Studio 2022 SR2 says 'License expired'. I have a perpetual license. I cannot reactivate it or delete and reinstall. Need help.


Robin Brown We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0036208.
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Robin Brown We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0036208.
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub