Activation Issue – SDL Trados Studio 2019 Freelance Plus (Error 403

I have been trying to obtain assistance with activating my licence of SDL Trados Studio 2019 Freelance Plus on a second computer. I have it installed on one laptop only and one is still available and correctly stated on my account.

When attempting the activation, I receive the following message:
“Activation Failed. Could not connect to the activation server. Check activation server in provider settings.”
The error code shown is 403.

I have already checked the relevant Community answers, but unfortunately they did not resolve the issue. I am also unable to activate the licence offline. I would appreciate your support in resolving this matter. Please see picture below.Error message in SDL Trados Studio 2019 activation window: 'Activation failed. Could not connect to the activation server. Check the activation server address in the provider settings. - O servidor remoto devolveu um erro: (403) Proibido.' with an OK button.



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[edited by: RWS Community AI at 9:50 AM (GMT 0) on 11 Jan 2026]
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