I reset my Trados Studio 2019 license, but activation still fails with error 403 even after waiting over 30 minutes. Could you please clear the license lock on the server side?

Question

Anca Stoian · Answer

宏樹 原 We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0036491.

Trados Portfolio > 2. Licensing and Installation

I reset my Trados Studio 2019 license, but activation still fails with error 403 even after waiting over 30 minutes. Could you please clear the license lock on the server side?